Thank you for choosing Bell and Bone, we are so excited to work with incredible retailers who want to share the message of health and wellbeing with other pet owners.

Please see below our terms and conditions, we hope to work with you soon.

Bell and Bone has the right to approve or disapprove access to our wholesale services

  • Bell and Bone reserves the right to accept or deny any business or individual the use of our wholesale services. Bell and Bone does not need to provide reason of such denial to wholesale access.

Bell and Bone has the right to accept or deny orders

  • Bell and Bone reserves the right to accept or deny any orders made via our wholesale portal or otherwise. Bell and Bone does not need to provide reason of such denial.

Business requirements

  • Retailer must have a physical or online store within the pet supplies or grocery industries located in Australia.

Minimum order quantities and shipping terms

  • Minimum order quantity is 1 carton. Each carton has 8 units inside
  • Shipping is free when customer places order of 4 cartons or more. Standard $10 shipping fee will be added to all orders below this amount. 

Confidentiality

  • Any information regarding prices or other shared by Bell and Bone is considered confidential information and is only intended for the individual or business it has been disclosed to and should not be disclosed to any other individual or business. This includes all information available on wholesale portal, via email or other.

Returns

  • If an incorrect order, faulty or damaged goods are received, please contact Bell and Bone at info@bellandbone.com.au Contact must be made within 5 business days.
  • Bell and Bone will arrange for the goods to be returned and the products will be exchanged. Returns are not accepted for change of mind.

Payment details

  • All orders must be prepaid in full. Payment can be made at the checkout and a receipt will be emailed to the address provided.
  • All prices are displayed in AUD and GST will be added prior to check out. Shipping of $10 will be added as well for all orders below 4 cartons.
  • Payment can be made via credit card (Visa and Mastercard) or PayPal.

Amendment to terms and conditions

  • Bell and Bone has the right to amend terms and conditions. These will be available via our website so please check these prior to placing each order. 

We look forward to hopefully working with you and please feel free to contact us at info@bellandbone.com.au if you have any questions at all